Managed Security Services

Managed Firewall Service – Standard Features

Bright House Networks Business Solutions Managed Security is suited to businesses of all sizes with comprehensive network security services that include:

Firewall Technology

We provide network security solutions from SonicWALL, an industry leader that has developed the most advanced and cost-effective firewall-based solutions in the market. The SonicWALL Gateway Anti-Virus, Anti-Spyware and Intrusion Prevention services examine all traffic passing through the firewall. It compares the data to a signature database of thousands of known threats and, in the event there is a match, the traffic is stopped before it can do any harm. The database is automatically updated every few hours to ensure the maximum in business network protection. It can also be used to control non-business-related Internet use such as streaming media, Peer-to-Peer networks, Instant Messaging and inappropriate Internet sites.

Virtual Private Network (VPN)

System Management

Our certified personnel install and configure your firewalls or VPNs for maximum security. These services include unlimited technical support, system maintenance, configuration backup and repair or replacement of defective equipment.

Pro-Active Security Monitoring

Pro-active security monitoring by our trained security professionals and automated systems provides a complete security solution for your network. Our monitoring systems track network usage and alert our staff in the event of any outage or suspicious activity. Our personnel investigate those events and, when appropriate, work together with you to determine the most secure resolution. We continuously monitor these security systems to assess the health of your network. In the event of a failure by any monitored device, our personnel are notified and respond immediately.

Management Reports

We provide access to a variety of real-time reports on our Customer Web Portal that help you manage and understand your business network usage. Reports such as “Network Status”, "Top Websites" and "Top Bandwidth Users" help you quickly identify problem areas, enabling you to reduce non-essential network usage and maximize performance and security.

Bright House Networks Business Solutions Managed Security is suited to businesses of all sizes with comprehensive network security services that include: We provide network security solutions from SonicWALL, an industry leader that has developed the most advanced and cost-effective firewall-based solutions in the market. The SonicWALL Gateway Anti-Virus, Anti-Spyware and Intrusion Prevention services examine all traffic passing through the firewall. It compares the data to a signature database of thousands of known threats and, in the event there is a match, the traffic is stopped before it can do any harm. The database is automatically updated every few hours to ensure the maximum in business network protection. It can also be used to control non-business-related Internet use such as streaming media, Peer-to-Peer networks, Instant Messaging and inappropriate Internet sites.

If you have an employee who travels or works from more than one location, they will likely need secure access to your business-critical data. A VPN connection is included with your Managed Firewall service so your employees can connect to your network wherever they are. Our certified personnel install and configure your firewalls or VPNs for maximum security. These services include unlimited technical support, system maintenance, configuration backup and repair or replacement of defective equipment. Pro-active security monitoring by our trained security professionals and automated systems provides a complete security solution for your network.

Our monitoring systems track network usage and alert our staff in the event of any outage or suspicious activity. Our personnel investigate those events and, when appropriate, work together with you to determine the most secure resolution. We continuously monitor these security systems to assess the health of your network. In the event of a failure by any monitored device, our personnel are notified and respond immediately.